win96jili Privacy Policy

When you register and use win96jili, we collect certain personal information that is necessary to operate your account and deliver our services to you in the Philippines. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect transactional data such as deposit amounts, withdrawal requests, game activity, and payment method details in Philippine pesos (PHP). Technical information is gathered automatically when you access the platform, including your IP address, device type, browser version, and session timestamps. We may also collect information you provide voluntarily when you contact our support team or respond to any platform surveys. All information collected is limited to what is genuinely needed to run a safe, compliant, and functional gaming service for our Filipino players.

The personal data we collect is used primarily to create and manage your account, process deposits and withdrawals in PHP, verify your identity, and ensure the security of your transactions on the platform. We use your information to comply with applicable legal and regulatory obligations, including anti-money laundering requirements that apply to online gaming operators serving the Philippines market. Your contact details allow us to send you important account notifications, security alerts, and updates about changes to our platform policies. We may use aggregated, anonymised data to analyse platform performance, improve the user experience, and develop new features for our players. We do not use your personal information to make automated decisions that would significantly affect your rights without human review. If you have opted in to receive promotional communications, we may use your contact details to inform you of relevant offers — you can opt out at any time through your account settings.

win96jili does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We share your data only with trusted service providers who assist us in operating the platform, including payment processors, identity verification partners, and fraud prevention services — all of whom are contractually required to handle your data securely and only for the purposes we specify. In certain circumstances, we may be required by law to disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines or in other applicable jurisdictions. If win96jili undergoes a business restructuring, merger, or acquisition, your data may be transferred as part of that process, and you will be notified in advance where required by law. We do not share your data with any third party for advertising profiling or behavioural targeting outside of the platform. Any third-party service provider we engage is subject to strict data processing agreements that align with our privacy commitments.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in order to meet our legal, regulatory, and operational obligations. Transaction records and identity verification documents are kept for the minimum period required under applicable Philippine law and gaming regulations, which may extend beyond account closure. When your data is no longer needed for any lawful purpose, we securely delete or anonymise it so that it can no longer be linked back to you. You may request the deletion of your account and associated data at any time, subject to our legal retention obligations — some records may need to be kept even after your request is fulfilled. We review our data retention practices regularly to ensure we are not holding information longer than necessary. If you have questions about how long specific types of data are kept, you can reach us at the contact details provided at the end of this policy.

As a user of win96jili based in the Philippines, you have the right to access the personal information we hold about you and to request a copy of it at any time. You may also ask us to correct any inaccurate or incomplete data, and we will update our records promptly upon verification. You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal obligations. If you believe we are processing your data unlawfully or without a valid basis, you have the right to object to that processing. You may also withdraw any consent you have previously given for optional data uses, such as marketing communications, without affecting the lawfulness of processing that took place before your withdrawal. To exercise any of these rights, please contact us using the details provided below — we will respond within a reasonable timeframe and in accordance with applicable law.

We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using industry-standard protocols, and sensitive information such as payment details is handled through certified, secure payment channels. Access to personal data within our organisation is restricted to authorised personnel who need it to perform their job functions, and all staff are trained on data protection responsibilities. We conduct regular security assessments and keep our systems updated to address emerging threats. While we take every reasonable precaution, no online platform can guarantee absolute security — we encourage you to use a strong, unique password for your win96jili account and to keep your login credentials confidential. If you suspect any unauthorised access to your account, please contact us immediately so we can take swift action.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer to players in the Philippines. When we make material changes, the updated policy will be published on this page with a revised effective date, and we may notify you through your registered email address or via an in-platform notice. We encourage you to review this page periodically so you are always aware of how your information is being handled. Continued use of the platform after an updated policy has been published constitutes your acceptance of the revised terms. If you have any questions about this Privacy Policy or how your data is used, please visit our FAQ page or contact us directly at [email protected].